Payment options
We use Eway for our online credit card transactions, as they have a respected, independent, encrypted internet payment system.
Using this system, verification of the transaction is almost instant. Adelaide Cellar Door cannot access your card details and your personal information is always encrypted when it is being transferred on line.
If you are not comfortable purchasing over the internet, call us on (08) 8447 2501 and we will be pleased to take your order over the phone. We can process your payment by credit card or we will accept cheques from customers known to us.
Back to top
Delivery
We deliver to the address you specify in the delivery instructions.
We use Australia Post parcel delivery services and normally deliver your order within 5 business days from the purchase date. Please advise us if you have not received your wine by this time and we will follow up immediately.
Wine is delivered free in the Adelaide metropolitan area. For other areas we subsidise the freight. Just enter your post code in to the freight calculator when purchasing wine to see the freight charges which are applicable to you.
Back to top
Returns & refunds
Adelaide Cellar Door and the family owned wineries we represent guarantee the wines we sell.
In fact, if you are not happy, we want to be the first to now.
Please contact us by, email jane@adelaidecellardoor.com.au or phone (08) 8447 2501 and we will arrange for a full refund or exchange of your unopened bottles.
Back to top
Fundraising Programs
Adelaide Cellar Door has developed a unique fundraising program for organisations wanting to raise money by selling wine through schools, clubs or charities, community groups etc. It provides greater satisfaction than a raffle where only a few are winners, and provides better return for your efforts.
Typically there will be $1,300 to $2,000 profit for every pallet (64 cases) of wine sold. Will there be 64 families or friends involved?.....sounds simple.
We have had plenty of experience selling wine and having been involved in excess of 50 fundraisers and will be happy to help you put together, organize and market your whole fundraising program. If you like, the fundraiser can be run online. You can email your target market Australia-wide and they can order and pay for their wine via our website and we will deliver the wine direct to your customers. The profit margin goes to your fundraising committee.
Alternatively you can sell the wine to your 'community' of families and friends and send us the order for delivery to you or your customers. In addition we can, with some of our wines, create a personalised label to commemorate the occasion and give greater meaning to the wine purchased.
For more details email jane@adelaidecellardoor.com.au or phone (08) 8447 2501
Back to top
Personalised Labels
We are happy to produce special labels for you to commemorate a special occasion, for fundraising events or for business promotion.
We require a simple black and white artwork of your design supplied as a jpeg or bmp then we will send you some options choose from for the final design.
We have a one-off charge of $50.00 for creating the initial label design. Thereafter we simply print and apply your label with each order.
For more details email jane@adelaidecellardoor.com.au or phone (08) 8447 2501
Back to top
Wine Tastings
We can assist you in holding a wine tasting at your home, office or function centre.
Work Colleagues: It is a great excuse to stock up on quality wines and get together with staff.
Client Tasting: Invite your VIP clients to an event to showcase your company and hold a casual wine tasting to add an incentive and break the ice.
Fundraising: Get a group of interested people together for a wine tasting to which they pay an admission charge and this can go towards your fundraising activities.
Cost? For small groups you can pay $10 per person (minimum cost $50) to cover costs of wine tasted and then be reimbursed with $10 for every order placed on the night. For larger groups of say 15-25, we would suggest purchasing the wine at our special wholesale rate.
For more details email jane@adelaidecellardoor.com.au or phone (08) 8447 2501
Back to top